Delivery Policy

Orders will not be shipped until payment has been received.  If the ordered item(s) are in stock we will ship the order on the same day payment has been received.  If we have to order the item(s) for you this may take up to a few days.  Typically delivery time is 5-14 days after dispatch, depending on the shipping method used plus any additional delays caused by customs clearance in the importing country.  We are not responsible for delays caused by circumstances outside of our control such as delays caused by shipping company's error or natural disasters.

In the event of the Products being detained by a foreign customs authority, the Buyer is responsible for payment of any fees and taxes.  Buyer is also responsible for obtaining an import permit if it required.  InternationalPharmacy.com is not responsible for delays caused by customs office in the importing country. 

If InternationalPharmacy.com has shipped the wrong Products or Products have arrived in a damaged condition, then the package and Products must be returned to InternationalPharmacy.com for inspection, (always contact InternationalPharmacy.com before undertaking any action). In such cases full credit will be issued or a second shipment will be made at no additional charge depending on what the buyer prefers.